Shipping

Upon receiving your order, we will process your order in 24 hours. Your order will then be shipped and a tracking number followed. Shipping usually takes 5-7 business days. Shipping is made via EMS/USPS/DHL/TNT.

In some instances, there may be a customs charge applied to your package (very rare). This is the buyer's responsibility.

Free Shipping to U.S.A., Canada and U.K (EMS).

Return

All returns & exchanges must be requested within 14 days of the date the package was delivered. For return/exchange, handbags must be in brand new condition as received, with the original box they came with without any tape or marks on the box.

Please submit your return request by email to sale@wholesale-coach.com with the information requested below by simply copying and pasting the info requested and include them in the email you are sending and we will send you the details on how to send the shoes back for refund or exchange, usually within 1~4 hour after your email is received.

Returns and exchanges packages sending back to www.wholesale-coach.com must be post marked within 14 days from when your request has been approved. It will take 5-10 business days to process all returns and exchanges. If the return/exchange isn't returned within the time, we will not be able to process your return/exchange and will send a money request for shipping fee to ship the package back.

***Due to fluctuations in International currency exchange rate, international customers will receive refunds at the rate at the time of refund. www.wholesale-coach.com receives payments in USD at the time of purchase and refund in USD at the time of refund.***